Where does Humanrace Ship?
Humanrace ships to the United States, (including Hawaii, Alaska, Puerto Rico, and military bases) Canada, Austria, Denmark, Estonia, Germany, Italy, Netherlands, Portugal, Sweden, United Kingdom, Australia.
What shipping options are available at Humanrace? How long does shipping take?
For orders in the contiguous U.S., we offer free DHL Expedited Max when you spend $50 or more. Here are our other shipping options for contiguous U.S. orders:
- DHL Expedited Max (3-7 business days): $5.99 (orders less than $50)
- FedEx 2-Day (2 business days): $18.99
- FedEx Overnight (1 business day): $34.99
For orders shipped to Hawaii, Alaska, Military Bases and Puerto Rico, we offer:
USPS Priority (5-10 business days): $18.99
For Humanrace x le Fleur* Nail Polish, an additional $5 for shipping is added to each order, as this product is not shipped from our warehouse. This product is only shipped to U.S. addresses.
International Orders: We offer free shipping for all international orders over $100. Valid for one-time and subscription purchases. For orders less than $100, shipping rates are determined based on the shipping location or country. Duties & taxes will be applied. International orders will be shipped via DHL International Direct (4-10 business days).
When will my order be shipped?
Orders placed before 12 pm EST Monday-Friday will be processed same-day. All other orders placed after 12 pm EST will be processed the following business day.
How do returns work?
If you do not love your Humanrace products, please email us at returns@humanrace.com and we will be happy to assist you. To start a return, please email us and we will send you a pre-paid shipping label. Please note at this time we are only able to accept returns within the contiguous United States on items purchased from Humanrace.com.
We can only accept returns within 30 days of receiving your order, we will gladly offer a full refund to the original form of payment. All ceramics and nail polish are final sale and non-returnable.
Footwear and apparel must be returned in its original, unused and unwashed condition. Items must be returned with original tags and packaging.
Please note that we cannot offer a refund on original shipping charges.
How long do returns take to process?
Please allow approximately three weeks for us to process your return. Once processed, it can take up to 10 business days for the funds to appear on your bank statement.
I received the wrong product – what do I do?
We’re sorry for the inconvenience. Please email us at help@humanrace.com and we will assist you.